10-Level Dimming ,USB Neon Strip Light - Home Party Decorative Linear Lighting

Q: What is the remote control range and responsiveness?

A: Infrared remote control with an effective range of approximately 5-8 meters. Must be aimed directly at the receiver.

Q: Is it suitable for outdoor use?

A: The 12V IP67 model is suitable for outdoor use. The USB model is splash-proof and recommended for indoor or covered areas.

Q: Can multiple units be connected for extended length?

A: The USB model does not support daisy-chaining. The 12V model can be expanded in parallel within the voltage tolerance range.

Q: What are the transportation methods for solar lights?

A: We offer air freight (5-10 days), sea freight (20-40 days), and courier services (DHL, FedEx, UPS).

Q: Can I track my shipment?

A: Yes, we provide tracking numbers for all shipments upon dispatch.

Q: What payment methods are accepted?

A: We accept wire transfers, PayPal, Western Union, credit cards, and L/C for bulk orders.

Q: Is a deposit required before production?

A: Yes, a 30% deposit is typically required, with balance due before shipment.

Q: Can I customize packaging with my brand logo?

A: Yes, we offer OEM/ODM services including branded packaging (minimum order quantities apply).

Q: Is the packaging material recyclable?

A: Most packaging materials are recyclable. Contact customer service for specific recycling information.